Privacy Policy

Effective Date: [01.05.2025]

HinchmanAudio is committed to protecting your privacy. This policy explains how we collect, use, and store your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Who We Are

HinchmanAudio provides professional live sound engineering, audio-visual solutions, recording services, and technical support for events and productions throughout Ireland. We are based in Cork City and operate nationwide.

2. What Information We Collect

We may collect and process the following personal data:

Name and contact details (e.g., phone number, email address)
Event or project details
Billing and payment information
Website usage data (via cookies or analytics tools)
Communication history (emails, messages, call notes)

We only collect the data necessary for us to deliver our services or respond to enquiries.

3. How We Use Your Information

We use your data to:

Respond to enquiries or quote requests
Provide services you have requested
Manage bookings and project logistics
Process payments and issue invoices
Maintain internal records and communication
Improve our website and services

We do not sell or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data under the following legal bases:

Contractual necessity – to perform services you have requested
Legitimate interest – to communicate and maintain service quality
Legal obligation – to comply with tax or regulatory requirements
Consent – for marketing or data use where explicit consent is given

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined above or as required by law (e.g., financial records for tax purposes).

6. Your Rights Under GDPR

You have the right to:

Access the data we hold about you
Request correction or deletion of your data
Withdraw consent (where applicable)
Object to or restrict certain processing
Request a copy of your data in a portable format

To exercise any of these rights, please contact us at:
info@hinchmanaudio.ie

7. Cookies and Website Analytics

Our website may use cookies or analytics tools (e.g., Google Analytics) to collect anonymous usage data, helping us improve performance and user experience. You can manage cookie preferences through your browser settings.

8. Third-Party Services

If we link to third-party websites or tools (e.g., embedded media, payment platforms), please note that they may have separate privacy policies. We are not responsible for the privacy practices of these external services.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this privacy policy or how we handle your data, please get in touch:

HinchmanAudio
info@hinchmanaudio.ie